Mr. Jones' Journal

January 7, 2011

And The Song Goes On…

Filed under: Uncategorized — Tags: , — Les Gourwitz @ 1:09 pm

Some of you know that I am a songwriter (www.songbirdlegacy.com), so I found this recent article, courtesy of Tim Manners, very interesting:

“The pressures on musicians to keep things simple are obvious,” writes Jon Pareles in the New York Times (1/2/11). “What have become all-too-familiar 21st-century refrains — too much information, too little time and the diminished attention spans that result from trying to cope — have only grown more insistent through the decade,” he continues. “The recording technology of loops and samples encourages unimaginative producers to repeat something merely adequate for the length of a song rather than developing or enriching it.” There are exceptions, of course, like Arcade Fire, for instance, but they are “holdouts and contrarians against … the pop song as little more than sound effect and sound bite.”

A hit, these days “adds up to little more than a dull, thumping Eurodisco beat and a robo-tuned voice repeating an inane hook, something like … Justin Bieber piping, ‘Baby, baby, baby,oh‘ or the Black Eyed Peas chanting ‘Imma Be’ more than 100 times …” The trend, says Jon, is not limited to pop; it’s afflicting indie-rock, too, where we might have “a beat straight out of an old girl-group record, some familiar doo-wop chords and songs like Best Coast’s rudimentary (but enjoyable) ‘I Want To,’ which repeatedly declares, without fear of ambiguity, ‘I want you so much’.” And when they fade, “there’s always another act with another gimmick and slogan, the next novelty offering instant gratification and a short shelf life.”

This might be attributable to the economic downturn and “listeners’ yearning for a danceable beat and an uncomplicated, upbeat message to propel them through hard times.” It could be because of incentives “to write songs around nuggets and generic sentiments that can be re-purposed as ad jingles, ring tones and soundtrack backgrounds.” Perhaps it’s a “corrective and a clarification, a reminder of primal pleasures and impulses, a knowing rejuvenation,” like punk in the ’70s, for instance. Or maybe it’s just that “brevity and digestibility make a song more functional, at least in the short run … Someone just might write the new ‘Wild Thing‘ or the new ‘Hey Ya!‘ Too often, however, less is merely less.”

December 23, 2010

The Best Always Test

Filed under: Direct mail — Tags: , , — Les Gourwitz @ 11:41 am

When it comes to sophisticated direct mail programs, the key to success is continual testing. Here are two Office Depot mailings that came to two different people in our office today. Note the mailings are identical, but the offer is slightly different. Feedback from response will guide Office Depot in its future direct mail programs. If you want to see how this approach can work for small direct mail programs, just give me a call.

October 11, 2010

Plain Truth Leadership

Filed under: Branding — Tags: , — Les Gourwitz @ 11:52 am

Here’s our latest company flier. If you want to be on the mailing list, just let us know.

October 8, 2010

It’s all about the Web…maybe.

Filed under: Uncategorized — Tags: , , — Les Gourwitz @ 12:25 pm

We just received, via snail mail, two copies of a 476-page catalog from the huge, multi-citied shipping supplies company, ULINE. (P.S. Great company and we buy from them often.)

But why do they need a one-pound printed catalog (mailed several times each year) nowadays? And why, on every page except four, is there no mention of a website? No URLs, just 1-800 copy.

These ULINE people must be nuts….or maybe their marketing people are pretty smart. Because you can engage the visitor to an extent on a website, but you can’t build a relationship. Obviously, ULINE wants the prospect to pick up the phone, and let the ULINE organization work on the rapport aspects.

The most important principal in attracting and maintaining customers is “Build the Relationship”. ULINE does it well. Do we? Do you?

August 13, 2010

Just Pick Up The Phone!

Filed under: Uncategorized — Tags: — Les Gourwitz @ 2:46 pm

From an article by Scott Allen:

Trying to reach people by phone takes extra time, and setting up a meeting is even worse. There’s “time overhead” to use these forms of communications vs. email, and they often stretch out beyond the time you’ve allocated for them. Use email to communicate small chunks or lists of information. On the flip side, negotiating an issue or collaborating on a work product is often more efficient done in real-time. If it’s gone back and forth via email more than a couple of times, pick up the phone Also, communicating by phone or in person help build rapport more than email — operating 100 percent digitally can make you seem cold and impersonal.

August 10, 2010

Good Stuff from Denny Hatch

Filed under: Branding, Direct mail — Tags: , , — Les Gourwitz @ 10:55 am
  • Are you—or your CEO—unreachable on the Web? If so, it says that either you are fearful or ashamed of something, or that you are incompetent in managing your e-mail.
  • What’s more, you may be missing out on a life-changing opportunity. After spending time searching in vain for you, the person will say, “The hell with it,” and maybe make the next person on the list rich beyond the dreams of avarice.
  • Remember the bureaucrat at myriad businesses that rubber stamps every outside opportunity “NOI” (Not our idea).
  • “Always see a salesman once.”
    —Franklin Watts (1904-1978) children’s book publisher
  • A bit of spam is a small price to pay for direct access from your customers and to know for sure that everyone in the place is performing well and you have not screwed up big time.
  • Customers, prospects, fans and complainants want to deal with real people—just like in real life. Not with such anonymous names as service@, customerservice@, info@ or my very favorite, donotreply@.
  • You don’t need a real SuzanneSmith@. Use her name and whoever answers the phone can say, “Suzanne Smith’s line. Suzanne is away from her desk right now. This is Jack Russell. How can I help?”

July 30, 2010

Do One Thing Every Day That Scares You

Filed under: Branding — Tags: , , — Les Gourwitz @ 11:09 am

Here’s our latest company flier. If you want to be on the mailing list, just let us know.

July 2, 2010

Good B2B iPhone 4 Article

Filed under: Uncategorized — Tags: , — Les Gourwitz @ 1:13 pm

4 Ways the New Apple iPhone Can Benefit B2B Marketers

By Jeffrey L. Cohen

Wed, Jun 9, 2010

Marketing, Mobile, iPhone

Even though many B2B companies, especially corporate and enterprise level companies, prefer Blackberries as their smart phone of choice, if you are in the social media space, a new iPhone is still news and you wonder if this is the time to make the switch. Each generation of iPhone improves its corporate compatibility, and this one is no exception. The new iPhone 4 supports Exchange Server 2010. It also has improved data protection, device management, and VPN support, all things that could make a corporate IT manager more comfortable with the device. But the real question is why do you, a B2B marketer and the person responsible for implementing social media in your company need one. Here are four new features that might convince you:

Facetime Video Conferencing
This is the feature that everyone is talking about on the new iPhone4 and mobile video conferencing, called Facetime, even though it’s just over wifi, is a great feature. Also both parties need the iPhone 4 for this work. Video call your office from a client site and don’t just talk, but show your face. Switch to the back camera and show your product engineer how the client is using your product and the service issues they are experiencing. Share printed documents or photos in real time while you talk about them. And communicating with your office with your face, and not just your voice, is a stronger way to get your message across.

Mobile Video Editing
Another benefit of the iPhone 4 is the continued expansion of mobile video. Not only are the quality and features of video better than the previous generation of iPhone, but it includes a mobile version of iMovie, Apple’s easy to use video editing software. Now those short trade show videos and customer testimonials can be edited and uploaded before you even return to the office.

Better Organization
Rather than a random display of apps (or chronological or alphabetical), the new iPhone 4 allows you to organize apps in folders. These can be organized by topic, or can be customized. You can put your business or productivity apps together and keep your games or other leisure apps in another folder. You can also keep all your social media tools together for easy access.

Multi-tasking
This is one of those updates that is a long time coming in the operating system, but helpful for the marketer on the go. Switch between tasks easily and the apps remember your place, whether it’s viewing documents while writing emails, or checking your CRM system, while updating Twitter and listening to your favorite station on Pandora.

What are the features of the new iPhone 4 that would make you consider getting one?

Read more: http://socialmediab2b.com/2010/06/b2b-apple-iphone-4-marketers/#ixzz0sY6zWwm0

May 18, 2010

May 7, 2010

Sexism in Advertising Raises Its Ugly Head

Filed under: Branding — Tags: , — Les Gourwitz @ 3:49 pm

You would think we would be a little more enlightened, but take a look at the graphic on the side of this truck that was delivering office furniture at my office building today. I don’t know about your office, but we don’t have many short-skirted, pretty women sitting on a desk, legs suggestively posed, doing nothing productive and with wine glass handy.

Or maybe we have been just doing it wrong for 30+ years. Any opinions?

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